Privacy Policy

Last updated: February 21, 2026

1. Introduction

Welcome to FBA FLOW ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fbaflow.io and use our services.

By accessing or using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information when you register or use our services:

  • Full name
  • Email address
  • Google account information (when using Google Sign-In)
  • Payment and billing information (processed securely via Stripe)
  • Account preferences and settings

2.2 Usage Data

We automatically collect certain information when you visit, use, or navigate our platform:

  • IP address and browser type
  • Pages visited and time spent on pages
  • Device information (type, operating system)
  • Referring website or source
  • Feature usage patterns and interactions

2.3 Service Data

When you use our tools, we collect data related to your usage:

  • UGC video generation requests and configurations
  • Marketplace analysis queries and results
  • Feedback and support messages
  • Credit usage history

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Provide and maintain our services — to operate and deliver the features you request
  • Process transactions — to manage your subscription, credits, and payments
  • Communicate with you — to send account updates, security alerts, and support messages
  • Improve our services — to analyze usage patterns and enhance user experience
  • Customer support — to respond to your inquiries and resolve issues
  • Security — to detect, prevent, and address fraud or technical issues
  • Analytics — to understand how our services are used (via Google Analytics)

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following situations:

  • Service Providers: We share data with third-party services that help us operate our platform, including Supabase (authentication and database), Stripe (payment processing), and Google Analytics (website analytics).
  • Legal Requirements: We may disclose your information if required by law, regulation, or legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
  • With Your Consent: We may share your information for any other purpose with your explicit consent.

5. Data Storage and Security

Your data is stored securely using industry-standard encryption and security practices. We use Supabase for data storage, which provides enterprise-grade security with Row Level Security (RLS) policies. Payment information is processed and stored by Stripe and never touches our servers directly.

While we implement commercially reasonable security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

6. Cookies and Tracking Technologies

We use the following cookies and tracking technologies:

  • Essential Cookies: Required for authentication and basic platform functionality
  • Analytics Cookies: Google Analytics cookies to understand usage patterns and improve our services

You can control cookies through your browser settings. Disabling essential cookies may affect your ability to use our services.

7. Third-Party Services

Our platform integrates with the following third-party services:

  • Supabase — Authentication, database, and file storage
  • Stripe — Payment processing and subscription management
  • Google Analytics — Website analytics and usage tracking
  • Google OAuth — Social sign-in authentication

Each of these services has their own privacy policies, and we encourage you to review them.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request that we correct any inaccurate personal data
  • Deletion: Request that we delete your personal data
  • Portability: Request a copy of your data in a structured, machine-readable format
  • Objection: Object to the processing of your personal data
  • Withdrawal of Consent: Withdraw your consent at any time where we relied on consent to process your data

To exercise any of these rights, please contact us at the email address provided below.

9. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information, please contact us. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: